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Nintendo Switch: unable to login to Ubisoft – invalid email or password

When you try to login to Ubisoft on your Nintendo Switch you just get messages like:

invalid email or password
password incorrect
incorrect username or password

This is – most of the time – because 2FA (two-factor-authentication) is activated – by default! Just go to and try to log in. If you will be prompted to check your emails for a code; then 2FA is active. Continue logging in.

Under “Security” (“Sicherheit” in the screenshot) make sure to disable 2FA (“2-Schritt-Überprüfung”) – I already did that and you see in the screenshots that it is inactive and you can only activate it.

After that, login to Ubisoft on your switch should work flawlessly.

One thought to “Nintendo Switch: unable to login to Ubisoft – invalid email or password”

  1. Oh Mann… Wieso bin ich nicht früher auf diesen Artikel gestoßen? Ich habe meine Nitendo Switch wegen dieses Problems verkauft! Ich dachte, dass irgendetwas nicht stimmt und habe sie für wenig Geld verkauft. Wahnsinn! Dennoch vielen Dank, dass Sie diesen Artikel veröffentlicht haben.

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